If you have already subscribed to HER Premium but the features are not working please try the following:
1. Close the app and then restart it
2. Do you have a green diamond in the top, left hand corner? That means premium hasn't been activated, but you can restore your purchase from here.
Restore purchase is like a reset button for premium. It won't charge you again, just sometimes needs another push to start.
You can restore your purchase:

If you are using an Apple device;
Select the HER Premium icon in the top left hand corner of Meet
Select Restore Purchase (located underneath the payment options)
If you are using an Android device:
Select the HER Premium icon in the top right hand corner of Meet
Select Restore Purchase (located underneath the payment options)

If you are still experiencing issues with your HER Premium features please contact: shana.premium.care@weareher.com