Closing Account

I deleted HER from phone – does that close my account
No, deleting the app does not delete your account.  You can only do this from inside the app by selecting: My Profile > Settings > Support...
Sun, 5 Jun, 2016 at 12:50 PM
I deleted HER from my phone and didn’t delete my account – how do I close my account?
You can only delete your account from inside HER.  If you deleted the app you will need to download it from the App Store or Playstore again, si...
Sun, 5 Jun, 2016 at 12:53 PM
I closed my account and when I went to check it was gone, I still had a profile on the app
If you closed your account, it will have removed your profile from the app so it will no longer be discoverable in the app.  If you then s...
Sun, 5 Jun, 2016 at 12:55 PM
I closed my account but a friend told me they can still see it in the app
If you followed the Close Account steps on your profile will have definitely been removed from the app. This means it will no longer be visible inside M...
Sun, 5 Jun, 2016 at 12:56 PM
I have deleted my Facebook / Instagram profile – how do I close my account now?
If you have deleted you Facebook or Instagram account you will need to contact support@weareher.com with the following information: Name Ema...
Sun, 5 Jun, 2016 at 12:57 PM