If you have seen a fake profile or if a friend has seen a fake profile of you inside the app please report this profile from inside the app, as soon as it is seen, so that our team can review it. 


Please complete the following steps: 


  • Share the link of the profile to support@weareher.com
  • To share the profile expand the profile using the "^" arrow > scroll to the bottom of the profile > Tap on "Share Profile" > Tap on "Copy"
  • Report the profile from your account 


In your email to support@weareher.com include the following: 


  • Your Profile/Your General Information:
  • Your Log-in method, 1 of the following:
    • Email address linked to your Facebook account
    • Email address linked to your Apple Login (this could have been created for you if you hid your email. Please check your phone settings for this email)
    • Your Instagram username 
    • Phone Number (with your country code)
    • First and Last Name and/or Name used in the app
  • Reported Profile name
  • Reported profile 
  • Supporting evidence

Once we receive this information we will review the profile and take the appropriate action