To request a refund from the Apple App Store you must contact Apple directly as all refund requests are handled by Apple, not HER.
If you wish to request a refund please:
Go to iTunes
Select your Apple ID (your email for your Apple ID)
Select Purchase History
Find the HER transaction
Select Report Problem
Alternatively you can contact https://getsupport.apple.com
To request a refund from the Playstore please:
Send an email to premium@weareher.com with
Your order number (found in the order confirmation email or in your Google Wallet) Looks like: GPA.1234-1234-1234-12345
Reason for refund request
We will respond to your request as soon as possible
Requesting a Refund Print
Modified on: Tue, 15 Jun, 2021 at 1:14 PM
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